A software update is available. How can I install it?
Firstly, we suggest you uninstall the old release completely. Don’t worry, you won’t loose any of your patients and projects.
To do this, just follow these steps:
Open RealGUIDE software and click on Settings icon->Show setting folder (for Windows: C:\Users\YourPC Username\AppData\Roaming\RealGUIDE50; for Mac: Macintosh>Users>YourMAC Username>config.>RealGUIDE50);
Access the previous folder, which is ‘Roaming’;
Delete only ‘RealGUIDE50’ folder. Before this, please be sure of saving a copy of your custom files if you have created them. In this case, please have a look also at this article to understand how to save custom files created in RealGUIDE;
Search for RealGUIDE app on your device, click on Uninstall and follow the procedure;
Run the new release installation file (‘.exe’).
ATTENTION: your patient data are stored in RealGUIDE50-DB folder. If you delete this folder, you’ll loose all the data contained in your local memory.